THE READINESS BUILD
Your team fixes what the diagnostic found. We're beside them every week.
12 weeks · 3 priorities · measured at the end
WHY NOT DONE-FOR-YOU
Built with your people.
We don't do it for you. A business that depends on us is no more sellable than one that depends on you. We build it with your people, so it stays when we leave.
Our goal is a noticeable increase in value. That is a goal, not a guaranteed outcome or an opinion of value.
WHO DOES WHAT
A working agreement, not a handoff.
NCKTR DOES
- A weekly 90-minute working session with the owner and your internal lead.
- Builds the frameworks and first drafts: procedure templates, the decision-authority matrix, the KPI scorecard structure, the org chart, the customer-relationship handoff plan.
- Reviews every draft within two business days against the diagnostic criteria.
- Holds accountability: a shared tracker, weekly commitments, and a written weekly status to the owner.
- Day-90 re-score: the full diagnostic instrument again, before and after, side by side.
YOUR TEAM DOES
- Names one internal lead (GM, operations manager or office manager) who commits 5–8 hours a week.
- Writes and validates the actual procedures, because the people who do the work are the ones who document it.
- The owner attends every week and follows the delegation plan: stops approving what has been delegated.
- Supplies documents and system access on time.
WHAT GETS BUILT
Three priorities, chosen from the evidence.
Owner dependency
Clear authority, customer-relationship handoffs and a team that makes decisions.
Systems
Procedures written and validated by the people doing the work, documented to the same standard the Readiness Diagnostic scores against.
Financial visibility
A KPI scorecard and a review cadence the team can maintain.
THE 12 WEEKS
Work the priorities. Test what holds.
Week 1
Kickoff. Confirm the three priorities, internal lead and weekly commitments.
Weeks 2–5
Priority one: draft, test and document with the team.
Weeks 6–9
Priority two: build the next agreed system and check adoption.
Weeks 10–11
Priority three and an owner absence test.
Week 12
Re-score, review the evidence and hand over the working cadence.
THE RE-SCORE
Day 90: the same 25 criteria, the same rule.
You see exactly what moved.
ILLUSTRATIVE · FORMAT ONLY, NOT CLIENT RESULTS
Day 0 · Before
Baseline evidence and missing documents recorded against each criterion.
Day 90 · After
The same criteria reviewed against the documents your team can now produce.
Defined work. Written terms.
WHAT IT COSTS
Scope, fees and the commitment for your engagement are quoted in writing after a 20-minute Readiness Review.
Nothing begins until you have the exact scope and the exact price in writing.
Requires a completed Readiness Diagnostic. The Build is a defined 12-week engagement. The optional monthly Retainer has its own written scope and terms.
NOT INCLUDED
We stay in our lane.
Bookkeeping · recruiting · legal or tax advice · valuation · brokerage.
We don't broker, value the business or take a cut of any sale through the Readiness Build or Retainer.
THE REST OF THE YEAR
Readiness Retainer · Months 4–12
Q2 · BENCH
Months 4–6 · bi-weekly
A second-in-command who decides, a weekly KPI scorecard run by the team, written pay plans, the owner's quoting handed off.
Q3 · REVENUE
Months 7–9 · bi-weekly
Service agreements, revenue mix and concentration, lead-source attribution, review cadence, a two-week owner absence.
Q4 · PROOF
Months 10–12 · monthly
Every one of the 25 criteria producible on request, three years of statements with an add-back schedule, the cadence handed to your internal lead, and the month-12 re-score.
Day 0
Day 90
Month 6
Month 12
The same 25 criteria, re-scored at each point.
Take the whole year, or stop after any quarter. Each one ends with a measured result.